User centered planning of broadband communication networks that include Quality of Experience (QoE)

Current networks are not optimal and cannot meet the ever growing requirements of users. Most networks do not provide Quality of Service (QoS) differentiation and unfortunately their planning is based upon the average date rate for each user. In particular, supply remains below expectation, resulting in high costs.

It is necessary to directly consider customer behavior and expectations for efficient network expansion and appropriate planning. This will allow resources to be more focused on specific needs, allowing optimized delivery of services to the area.

The requirements for network expansion are derived partly from the measurable Quality of Service (QoS) in the network. However, this QoS cannot be converted directly into Quality of Experience (QoE), which determines a user's overall satisfaction. QoE depends on the individual expectations and type of used services (e.g. chat, email, Internet browsing, Internet TV, interactive and online games) and usage behavior (e.g. time of use, parallel use of services).


The project proposes to include service differentiation, Quality of Service (QoS) parameters and Quality of Experience (QoE) in the network planning phase to better plan, dimension and optimize the efficiency of broadband communication networks.


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